• Phone 07356 071397
  • Email admin@hosts365.co.uk
FAQ

 

Frequently Asked Questions – Monthly Websites

Everything you need for a professional web presence. A fully mobile and SEO friendly website A .co.uk domain name (or use your own if you already have one) Fast, reliable and secure web hosting (that’s where your website is located on the Internet) SSL certificate (padlock in browser)

ALL software updates and maintenance UNLIMITED site content updates done by us (you don’t need to do anything other than supply the content). Google Analytics (to monitor visitors, popular pages etc.) 24/7 Ticket support


Packages do vary, if in doubt, speak to us but there's no hidden catches.

We understand that you are focused on running your business, and that's where your attention should be.

Let us take care of building your website, incorporating your logo (or providing you with a selection of stock logos if needed), customizing the color scheme, and adding all of your content, images, and text.

This way, you will have a website that truly reflects your brand. Whenever you need updates, simply send them to us and we will make sure they are added to your site. There are no restrictions on the number of updates you can send us.
Our packages operate on straightforward monthly agreements that can be canceled at any time.

Should you choose to cancel, your website will be terminated, and if you initially provided the domain name, it will be returned to you.

If you want to keep a domain name that we supplied and the cancellation occurs within the first 6 months, a fee of £29.99 is required for the domain & hosting.

After 6 months, you can retain the domain at no additional cost.
Of course. Whether you feel you're overpaying or dissatisfied with your current web designers, you can easily transition to our services.

Opt for a completely fresh design or maintain a similar look—it's entirely your choice.
Certainly, simply update your nameservers to ours once your new website is prepared.
Yes. All our websites are SEO-friendly, aiding in your ranking on search engines like Google, Bing, and Yahoo.

Additionally, they are fully responsive, ensuring compatibility across all devices, including mobile phones, iPads, tablets, notebooks, and desktop PCs.

We have additional packages that will improve your ranking and make you more attractive to search engines too.
You maintain ownership and any relevant intellectual property rights to photos, logos, etc. that you provided, while we, as a website 'rental' platform, retain ownership of the website.

If you choose to cancel, the site will be terminated, and if you initially provided the domain name, it will be returned to you.

If you wish to keep a domain name supplied by us, we request a £29.99 fee if cancellation occurs within the first 6 months; after 6 months, it is free of charge
We have basic templates that can be provided undet the £9.99 offer, we also have our in-house team available to custom make your them or amend base themes
All websites sites are equipped with an SSL certificate, represented by the padlock icon in the browser.

Furthermore, we manage all software updates and security patches.
Payments are processed monthly through direct debit using GoCardless, our UK payment partner, making it a quick and simple setup. With GoCardless, you can effortlessly upgrade, downgrade, or cancel your plan anytime.

We also accept card payments that are processed via Stripe, again an authorised payment partner.
Give us a call if you prefer, or select a package on site.

You will be directed to GoCardless to establish your direct debit (which only takes 2 minutes). Once we receive your order, we will reach out to schedule your site construction.

We'll then work on the project with you on a one to one basis, you have your say unlike other pay monthly websites.

If you have any uncertainties or inquiries, feel free to contact us; we are here to assist.
Base websites are often complete from start to finish within 48 hours, other, more complex websites may take some time but we work with you and support all the way.
Contact us

Ready to work your next projects!

07356 071397
admin@hosts365.co.uk
26 Saddler Drive
Sedgefield
Co. Durham, TS21 2BF

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