We now have an FAQ list that we hope will help you answer some of the more common ones.
1. Before you get started
We offer “Free” advice with “Zero Obligation” to buy from us, we don’t take advantage of you and will help where we can.
2. Will I own the domain and hosting?
We will register the domain in your name or your business. For hosting, we will create an account on our servers, you will have full management on cPanel.
3. How long will it take for my site to be ready?
A basic site can be online in as little as 24 hours. For larger sites with a lot of content, pages and complex settings, it could be anywhere from a few days to a few weeks. What we say, is your site ever “really” finished, we can support all ongoing changes.
4. Can I update my site on my own?
Sure you can, we provide Admin access for those who want to tinker, or, if you are scared you’ll break something, we provide basic access so that you can amend content but not design.
5. Do you offer ongoing support?
Yes of course, we provide help for the first few months, after that should you want ongoing support we offer a Premium support package with prices starting at £5.99/month
6. How can I view my emails?
We offer email services for individuals and can create as many as you like, package dependant. You can view your emails on our webmail service of on popular clients such as Outlook, or on iOS, Android phones, we have quick set up files to install on the devices making it super easy.
7. Can you connect my social media accounts?
In most cases yes, the basic package doesn’t come with this option but you can add it on.
8. Are my details safe with you?
Completely, we don’t store any financial data and payments are handled through third party processors with their own security. We do hold some basic account info which you can choose to opt out of.
9. What payment types do you accept?
We can accommodate most methods.
Credit / Debit Card*
Whichever way you prefer to pay, I can accept it! All payments will be invoiced and details can be provided. *Please note that if paying via PayPal, a 3% transaction fee will be added.
10. I'm in, what do I do next?
Just send us a message, here, on our socials, email, or call us, we will be ready to get you started.
Let's get in touch
Give us a call or send us a message, we are here and ready to help you.